Careers

COMPANY DESCRIPTION:

Ānanti Hotel is a fast growing new 5 stars brand, with its first opening in Montenegro.

Ānanti Resort, Residences & Beach Club – Rezevici Montenegro, and is the first member of The Leading Hotels of the World in Montenegro.

For this property, we are looking for a Housekeeping Manager.

This is an offer for a full-time job in Budva, Montenegro.

POSITION SUMMARY:

• Knowledge of hotel policies applicable to housekeeping, especially those relating to safety and security of guest and Hotel property
• Knowledge of basic sanitation requirements/controls and applications of relevant chemicals
• Ability to coordinate and cooperate with other departments regarding housekeeping services/activities
• Ability to stand, walk, bend, reach and move continuously to inspect rooms on all floors of the Hotel
• Must be highly organised, results oriented with the ability to be flexible and work well under pressure in a fast-paced changing environment
• Ability to handle stressful situations in a calm, professional manner and exhibit good judgment
• Must have the ability to communicate clearly and directly with guests using a positive, clear speaking voice
• Strong interpersonal skills: ability to get along with diverse personalities, tactful and flexible
• Must have excellent supervisory and leadership skills
• Ability to work a varied schedule that may include evenings, nights, and weekends.
• Knowledge of English language is mandatory.

DUTIES AND RESPONSIBILITIES:

Plans the work and special projects for the housekeeping department and distributes assignments accordingly. Assigns daily duties and special duties for housekeeping staff. Assists in the development of the expense budget and monitors expenses accordingly. Ensures budget is adhered to and explains variances where applicable.

• Follows Leading Hotels of the World Standards and Procedures.
• Approves all supply requisitions such as linen and guest amenities and ensures proper par levels are intact for each item.
• Responsible for cleanliness, orderliness and appearance of the entire hotel including public areas we well as guest rooms.
• Ensures that rooms are clean and maintained to standards.
• Assists in the preparing of the annual housekeeping budget.
• Maintains par levels of guest supplies, cleaning supplies, linen and uniforms.
• Organizes inventories with finance and coordinates dates and times of counts. Supervises and signs off on inventory for accuracy.
• Tracks the number of linen and terry that has been discarded
• Develops and implements housekeeping systems and procedures.
• Prepares reports for management information such as number of rooms cleaned, staffing levels for the day and call outs.
• Assists in the purchasing process and selecting the suppliers and vendors for items related to Housekeeping.
• Resolves guest and associate concerns in a timely fashion.
• Verifies incoming supplies and reconciles to purchase order.
• Organizes on-the job training and evaluate its effectiveness.
• Approves and updates the housekeeping department manuals.
• Recruits and interview new associates.
• Completes room updates in Opera system and communicates with the front desk for early arrivals, departures and extended stays in a timely manner.
• Coordinates and ensures VIP requests and VIP rooms are inspected thoroughly prior to guest arrival.
• Inspects rooms (check-out and occupied) daily to ensure that the quality standards are being maintained by all housekeeping staff.
• Administers monthly safety trainings and updates safety binders, attending safety training
• Attends staff meetings, performing daily pre-shift meetings and other meetings as needed
• Creates weekly schedules for HSK staff. Monitors house count and staffing levels while adjusting work schedules accordingly. Writes work orders, monitors work to completion with the assistance of maintenance.

EXPERIENCE:

Minimum of three years housekeeping supervisory/management experience in a hotel.

Experience in a 4 and 5 Stars Hotels preferred.

COMPANY DESCRIPTION:

Ānanti Hotels, Resorts & Residences is a fast growing new 5 stars brand, with its first opening in Montenegro.

Ānanti Resort, Residences & Beach Club – Reževići, Montenegro, and is the first member of The Leading Hotels of the World in Montenegro.

For this property, we are looking for a Receptionist W / M.

This is an offer for a seasonal job in Budva, Reževići,  Montenegro.

 Receptionist W / M

POSITION SUMMARY:

Represents the hotel to the guest throughout all stages of the guest’s stay. Determinate a guest’s reservation status and identifies how long the guest will stay. Helps a guest complete registration cards and then assigns rooms, accommodating special requests whenever possible.

Verifies the guest’s method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel.

RECEPTIONIST DUTIES AND RESPONSIBILITIES:

• Register guests and assigns rooms. Accommodates special requests whenever possible.
• Assists in pre-registration and blocking of rooms for reservations.
• Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
• Understands room status and room status tracking.
• Knows room locations, types of rooms available, and room rates.
• Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms.
• Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures
• Maintains guest room key storage, and maintains and supervises access to safe deposit boxes
• Performing cashier related functions like posting charges to guest accounts, raising paid out’s
• Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work
• Uses proper telephone etiquette
• Direct Bell Person to escort guest and transport their luggage to the room
• Reports any unusual occurrences or requests to the manager
• Maintains the cleanliness and neatness of the front desk area
• Respects and applies hotel rules and procedures to the operation
• Adhere to grooming and appearance standards consistently

PREREQUISITES:
Positive interpersonal skills required

Must speak, read, write, and understand the primary language used in the workplace (Montenegrin)

Excellent communication skills and good levels of written and spoken English

Other languages are advantages

EDUCATION:

Minimum High School Diploma (SSS)

Diploma in Hotel & Tourism Management (VS / VSS) is preferred

EXPERIENCE:

Experience in a 4 – 5 star hotel preferred

COMPANY DESCRIPTION:

Ānanti Hotels, Resorts & Residences is a fast growing new 5 stars brand, with its first opening in
Montenegro. Ānanti Resort, Residences & Beach Club – Reževići, Montenegro, and is the first member of The Leading Hotels of the World in Montenegro.

For this property, we are looking for a Bell Boy.
This is an offer for a seasonal job in Budva, Reževići, Montenegro.

Bell Boy

POSITION SUMMARY:

Primarily responsible to Greet and welcome all guest to the hotel and relieve guests of their luggage on arrival. You will ensure that the highest standards of hospitality and welcome are demonstrated at all times, and that all guest requests are dealt with in a prompt and courteous manner. In Addition to assist guests with luggage, Bell Boy is also responsible to collect and distribute post, parcels. And also deal with general enquiries and ensuring the lobby and forecourt areas are always clean and tidy.

DUTIES AND RESPONSIBILITIES:

• Checks the daily arrival list for VIP’s or guests with special need
• To be present at the Concierge/Reception desk or in the lobby to be ready to assist guests, colleagues and visitors when requested
• Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner
• Tag baggage it and return the identification slips to guests
• Assists guests with luggage to the front desk
• Escorts guests to room, placing luggage in room assigned by front desk
• Inspects guest room for order and adequate supplies and informs guests of room amenities
• Delivers faxes, messages, packages and flowers to guest’s rooms and other offices
• Provide items on loan to guest and collect the items back from guest before departure
• Inform Front Desk Cashier to charge items given on loan, in case there are any charges applicable
• Ensure the efficient delivery and collection of group luggage
• Ensure that the guest has verified that all luggages have been accounted for
• Ensure safe storage and collect ticketing of guest coats and personal items
• Assist guest with Long term luggage storage requests / Left luggage requests
• Update and file the left luggage request form/  Long Term luggage request form
• Update the Luggage movement register
• Transport departing guest’s luggage from the room to the lobby, then into a car or taxi after reconfirming with the guest
• Respond to guest requests and queries providing a knowledgeable, efficient and helpful information service
• Assist the senior Concierge on duty with his/her duties during busy periods and breaks.
• Assist with answering the telephone and taking messages, transferring calls or dealing with enquiries
• To provide an efficient luggage storage, delivery and collection service
• Perform any other works as and when assigned by the management

PREREQUISITES:

Positive interpersonal skills required.
Must speak, read, write, and understand the primary language used in the workplace (Montenegrin)
Excellent communication skills and good levels of written and spoken English
Other languages are advantages
Be a good team player and Flexibility to work a variety of early and late shifts
Able to stand for long hours

EDUCATION:

Minimum High School Diploma (SSS)
Diploma in Hotel & Tourism Management (VS / VSS) is preferred

COMPANY DESCRIPTION:

Ānanti Hotels, Resorts & Residences is a fast growing new 5 stars brand, with its first opening in Montenegro.

Ānanti Resort, Residences & Beach Club – Reževići  Montenegro, and is the first member of The Leading Hotels of the World in Montenegro.

For this property, we are looking for a Housekeeping  Supervisor.

This is an offer for a seasonal job in Budva, Reževići,  Montenegro.

Housekeeping  Supervisor

Duties and Responsibilities:

• Knowledge of hotel policies applicable to housekeeping, especially those relating to safety and security of guest and Hotel property
• Knowledge of basic sanitation requirements/controls and applications of relevant chemicals
• Ability to coordinate and cooperate with other departments regarding housekeeping services/activities
• Ability to stand, walk, bend, reach and move continuously to inspect rooms on all floors of the Hotel
• Ability to handle stressful situations in a calm, professional manner and exhibit good judgment
• Strong interpersonal skills: ability to get along with diverse personalities, tactful and flexible
• Must have excellent supervisory skills
• Ability to work a varied schedule that may include evenings, nights, and weekends.
• Supervises and coordinates activities of room attendant, house attendant, and public area cleaners.
• Assists in the managing and directing of the day–to–day operations of all Housekeeping and laundry functions.
• Participates in and enforces quality assurance for Housekeeping Department and department cost control measures.
• Follows Leading Hotels of the World Standards and Procedures.
• Should have an eye for detail and the ability to effectively deal with guests, other departments and housekeeping staff.
• Obtains list of vacant rooms to be cleaned immediately & list of prospective checkouts or discharges in order to prepare work assignments
• Assigns team members their duties, and inspects work for conformance to prescribed standards of cleanliness
• Prepares and distributes the Room assignment sheet and floor keys to chambermaid.
• Maintain clear and efficient communication and coordination with the Front Office and other departments of the hotel.
• Schedules cleaning for all areas and parts in the resort on daily, weekly and monthly basis.
• Inventories cleaning supplies & linen stock to ensure adequate supplies.
• Provides support to the Housekeeping Manager in all areas of Housekeeping operation, such as staff training, coaching, counseling and also enforces to the hotels standard operating procedures.

PREREQUISITES:

Positive interpersonal skills required
Physical mobility and stamina required
Detail-oriented
Professional attitude is required
Good level of English language is preferred

EDUCATION:

Minimum a High school diploma (SSS)

EXPERIENCE:

Previous experience in same Job role minimum 1 year

Experience in a 4 – 5 star hotel preferred

COMAPNY DESCRIPTION:

Ānanti Hotels, Resorts & Residences is a fast growing new 5 stars brand, with its first opening in Montenegro.

Ānanti Resort, Residences & Beach Club – Reževići Montenegro, and is the first member of The Leading Hotels of the World in Montenegro.

For this property, we are looking for a Housekeeping  Attendant   W/M.

This is an offer for a seasonal  job in Budva, Reževići,  Montenegro.

Housekeeping  Attendant   W/M

POSITION SUMMARY:

Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems.

He / She should maintain complete knowledge of and comply with all housekeeping departmental policies/service and also the hotel’s procedures/standards. Additionally, maintain complete knowledge of correct maintenance and use of equipment.

 DUTIES AND RESPONSIBILITIES:

• Enters and prepares the room for cleaning
• Dusts the room and furniture
• Replenishes guestroom and bath supplies
• Cleans the bathroom
• Cleans the closet
• Vacuums and racks the carpet
• Checks and secures the rooms.
• Replenish amenities according to the operational standards
• Deliver and retrieve items on loan to guests e.g. iron and ironing boards
• Ensure security of guest rooms and privacy of guests
• Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required
• Cleans guest bathroom/bedroom/floor corridor
• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day
• Maintain positive guest relations at all times
• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
• Resolve guest complaints, ensuring guest satisfaction
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas
• Dust and polish all furniture
• Realign furniture to the floor plan
• Responsible for replenishment of guest complimentary water
• Responsible for the cleanliness and maintenance of work area
• Responsible for the Hotel property in the work area
• Attends to guest calls, guest requests /guest complaints in the area assigned to him
• Authorize to enter in guestrooms for cleaning and providing turndown services as per requirement
• Responsible for following the standard operating procedures
• Responsible for achieving and exceeding the guest satisfaction score
• Update status of rooms cleaned on assignment sheet
• Return and restock cart at end of shift

PREREQUISITES:

Positive interpersonal skills required
Physical mobility and stamina required
Detail-oriented
Professional attitude is required
Basic level of English language is preferred

EDUCATION:

Minimum a High school diploma (SSS)

EXPERIENCE:

Previous hotel-related experience is preferred

COMPANY DESCRIPTION:

Ānanti Hotels, Resorts & Residences is a fast growing new 5 stars brand, with its first opening in Montenegro.

Ānanti Resort, Residences & Beach Club – Reževići, Montenegro, and is the first member of The Leading Hotels of the World in Montenegro.

For this property, we are looking for a Food & Beverage Manager.

This is an offer for a full-time job in Budva, Reževići,  Montenegro.

Food & Beverage Manager

POSITION SUMMARY: 

The Food & Beverage Manager is responsible for all F&B outlets in the resort.

Manages daily restaurant/bar/room service/ beach bar operations and assists with menu planning maintains sanitation standards and assists servers and hosts on the floor during peak meal periods.

Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility.

Coordinating all phases of group meeting/banquet functions held in the Hotel; coordinate these activities on a daily basis; assist to the clients in program planning and menu selection.

Maintain the services and reputation of Hotel and act as a management representative to the guests and all clients.

DUTIES AND RESPONSIBILITIES:

• Achievement of budgeted food sales, beverage sales, labor costs and profitability
• Timely analysis of Food & Beverage Prices in relation to competition
• Completion of monthly forecast
• Development and maintenance of department manual
• Development and maintenance of Hotel policies and procedures in the department
• To assist in menu planning and pricing
• Be available to Hotel Staff at all times in case of emergency
• All other duties as directed by the General Manager or Deputy Manager
• Assuring of weekly schedule and shift
• Ordering of all necessary goods for departments on the time
• Completion of monthly inventory
• Ensuring that services meet customer specifications
• Liaise on an on-going basis with the Sales Department and Front Office to ensure all client needs and requirements will be met
• Work with the Chef and Food & Beverage Supervisor to ensure all arrangements and details are dealt with
• Teamwork-Relations with co-workers and management
• Quality of Food & Beverage services
• Professional attitude and appearance
• Personnel selection
• Responsible for staff training and development
• Ensure all staff have ‘Smart Serve’ certification
• Participation towards overall Hotel Maintenance and cleanliness
• Achieving service that exceeds expectations
• Overall maintenance of the operation at a level in keeping with the standards prescribed
• Report any deficiencies in equipment and facilities
• Proficiency in using computer software to monitor inventory, track staff schedules and pay, and perform other record keeping tasks
• Proficiency in Point of sale ( POS ) software

PREREQUISITES:

Must be able to communicate in English writing and speaking form

Other languages are advantages

Good personality and Positive interpersonal skills required

EDUCATION:

Minimum High School diploma  (SSS)

Diploma in Hotel & Tourism Management (VS / VSS) is preferred

EXPERIENCE:

Previous experience in same Job role minimum 2 years

Experience in a 4 – 5 star hotel preferred

COMPANY DESCRIPTION:

Ānanti Hotels, Resorts & Residences is a fast growing new 5 stars brand, with its first opening in Montenegro.

Ānanti Resort, Residences & Beach Club – Reževići, Montenegro, and is the first member of The Leading Hotels of the World in Montenegro.

For this property, we are looking for a Food & Beverage Supervisor.

This is an offer for a seasonal job in Budva, Reževići,  Montenegro.

Food & Beverage Supervisor

POSITION SUMMARY:

Manages daily restaurant/bar/room service/ beach bar operations and maintains sanitation standards.

Strives to continually improve guest and employee satisfaction.

DUTIES AND RESPONSIBILITIES:

• Serving food courses and beverages to guests
• Setting tables according to type of event and service standards
• Typing orders in Point of Sales system at the time of order
• Communicate with the kitchen regarding any menu questions, the length of wait and product availability, additional meal requirements, allergies, dietary needs, and special requests to the kitchen
• Creates a positive team atmosphere among Team Members
• Ensures that hotel brand standards and SOP’s are consistently implemented
• Provides feedback and coaching to the Team regularly.
• Treats all Team Members fairly, with respect
• Sets high standards for appropriate team behavior on shift
• Works with food and beverage staff to ensure proper food presentation
• Check the quality of deliveries of fresh food and baked goods
• Arrange for maintenance and repair of equipment and other service
• Ensures product quality and great service
• Shows enthusiasm about guest within the restaurant.
• Effectively forecasted restaurant needs
• Shifts priorities and goals as work demands change
• Priorities tasks effectively to ensure most important tasks are completed on time
• Delegates and follow-up effectively
• Taking care of issues or tasks
• Seeks, listens and responds to Guest feedback
• Coaches team on how to exceed Guest expectations
• Does not blame others; takes accountability for problems
• Provides support and assist to the Food and Beverage Manager
• Proficiency in using computer software to monitor inventory, track staff
• Proficiency in Point of sale ( POS ) software
• Capable of completing all tasks according to manager instructions
• Respects and applies hotel rules and procedures to the operation

PREREQUISITES:

Positive interpersonal skills required
Good level in both, spoken and written English
Other languages are advantages
Excellent oral communication skills required
Good knowledge of food and beverage service
Familiar with Point of sale system

EDUCATION:

Minimum High School diploma (SSS)

Diploma in Hotel & Tourism Management (VS / VSS) is preferred 

EXPERIENCE:

Previous experience in same Job role minimum 1 year

Experience in a 4 – 5 star hotel preferred

COMPANY DESCRIPTION:

Ānanti Hotels, Resorts & Residences is a fast growing new 5 stars brand, with its first opening in Montenegro.

Ānanti Resort, Residences & Beach Club – Reževići, Montenegro, and is the first member of The Leading Hotels of the World in Montenegro.

For this property, we are looking for a Waiter / Waitress.

This is an offer for a seasonal job in Budva, Reževići, Montenegro.

Waiter / Waitress 

POSITION SUMMARY:

Ensuring that all guests are served to the hotels standard in the all F&B outlets.

Displaying highest standards of hospitality and welcome at all the time within all food and beverage areas

DUTIES AND RESPONSIBILITIES:

• Greets guests and presents them the menu
• Informs guests about the special items for the day and menu changes if any
• Suggest food and beverages to the guest
• Take food and beverage orders from the guest on the order taking pads or on the handheld
• Point of sale ( POS ) system
• Issuing bills, accepting payments, returning the change
• Performing basic cleaning tasks as needed or directed by supervisor
• Filling in for absent staff as needed
• Communicate to the guest and provide assistance with their queries
• Co – ordinate with the kitchen staff, bar staff to ensure smooth operation and guest satisfaction
• Must have some familiarity with basic cooking skills
• Serving food and beverage to the guest as per the course of order
• Observes guests and ensure their satisfaction with the food and service
• Promptly respond to guest with any additional request
• Properly open and pour wine at the tableside
• Understands and can communicate about products and services available at the resort
• Capable of completing all tasks according to supervisor / manager instructions
• Respects and applies hotel rules and procedures to the operation
• Adhere to grooming and appearance standards consistently

PREREQUISITES:

Positive interpersonal skills required
Good level in both, spoken and written English
Other languages are advantages
Excellent oral communication skills required
Good knowledge of food and beverage service
Familiar with Point of sale systems

EDUCATION:

Minimum High School Diploma (SSS)

Diploma in Hotel & Tourism Management (VS / VSS) is preferred 

EXPERIENCE:

Experience in a 4 – 5 star hotel preferred

COMPANY DESCRIPTION:

Ānanti Hotels, Resorts & Residences is a fast growing new 5 stars brand, with its first opening in Montenegro.

Ānanti Resort, Residences & Beach Club – Reževići, Montenegro, and is the first member of The Leading Hotels of the World in Montenegro.

For this property, we are looking for a Bartender.

This is an offer for a seasonal job in Budva, Reževići,  Montenegro.

Bartender

POSITION SUMMARY:

Bartender will be responsible to prepare and serve drinks to guests. Able to mix and match ingredients in order to create classic and innovative drinks in accordance with customer’s needs and expectations.

This position requires interaction with hotel guests and providing great experience in the all F&B outlets. Bartender should maintain positive guest interactions while accurately mixing and serving beverages to guests and servers in a friendly and efficient manner.

DUTIES AND RESPONSIBILITIES:

• Interact with guests , take orders for drinks and snacks
• Planning and present bar menu
• Serve snacks and drinks to the guest
• Mixing ingredients to prepare cocktails and other drinks
• Mixing drinks, cocktails and other bar beverages as ordered and in compliance with hotel standard drink recipes
• Prepare alcohol or non-alcohol beverages
• Service Wine and Beer to guests
• Arrange bottles and glasses to make attractive displays
• Provide recommendations and suggestions to guest for choosing Drinks and Snacks
• Serve customers in a friendly and helpful manner
• Keep the bar counter and work area neat clean at all times
• Provide guidance to guests on resort activities, dining options and general resort and Regional information
• Prepare inventory or purchase requisitions as needed to replenish supplies
• Comply with all food and beverage regulations
• Perform other duties as and when assigned by the hotel management
• Capable of completing all tasks according to supervisor / manager instructions
• Respects and applies hotel rules and procedures to the operation
• Adhere to grooming and appearance standards consistently

PREREQUISITES:

Positive interpersonal skills required
Good level in both, spoken and written English
Other languages are advantages
Excellent oral communication skills required
Good knowledge of beverage service
Familiar with Point of sale systems

EDUCATION:

Minimum High School Diploma (SSS)

Diploma in Hotel & Tourism Management (VS / VSS) is preferred

EXPERIENCE:

Experience in a 4 – 5 star hotel preferred